Introduction
PetDiary ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application PetDiary (the "App").
Please read this Privacy Policy carefully. By using the App, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information
When you create an account and use PetDiary, we may collect the following information:
- Account Information: Email address and display name used for authentication
- Pet Information: Names, breeds, birth dates, photos, microchip numbers, coat color, sterilization status, allergies, and health records of your pets
- Health & Medical Data: Veterinary appointments, vaccinations, medications, weight tracking, medical records, and heat cycle tracking (for female pets)
- Contact Information: Veterinarian contacts, groomers, and other pet-related service providers you choose to save
- Financial Data: Pet-related expense tracking (amounts, categories, dates)
- Documents: Pet-related documents you upload (health certificates, insurance documents, etc.)
- Purchase Information: If you subscribe to PetDiary Pro, purchase transactions are processed by Google Play. We store only your subscription status (active/inactive) and entitlement information. We do not have access to your payment card details.
Automatically Collected Information
- Device Information: Device type, operating system version
- Usage Data: App feature usage patterns (anonymized)
How We Use Your Information
We use the collected information to:
- Provide and maintain the App's functionality
- Store and sync your pet data across devices
- Send appointment reminders and notifications (with your permission)
- Improve and optimize the App experience
- Provide customer support
Data Storage and Security
Firebase Services
Your data is stored securely using Google Firebase services:
- Firebase Authentication: Securely manages your account credentials
- Cloud Firestore: Stores your pet data with encryption at rest
- Firebase Storage: Stores uploaded photos and documents
- Firebase App Check: Protects our backend resources from abuse
- Cloud Functions: Processes subscription verification securely on server-side
- Firebase Hosting: Hosts our privacy policy and other static web pages
All data is protected by:
- Industry-standard encryption (TLS/SSL) in transit
- Encryption at rest on Firebase servers
- Strict access controls ensuring only you can access your data
Data Isolation
Each user's data is completely isolated. You can only access data associated with your own account. Our security rules ensure no user can access another user's information.
Data Sharing
We do not sell, trade, or rent your personal information to third parties.
We may share information only in these limited circumstances:
- With your consent: When you explicitly authorize sharing
- Legal requirements: If required by law, court order, or governmental authority
- Service providers: With Google Firebase for data storage and authentication (subject to Google's privacy policies)
Your Rights
You have the right to:
- Access: View all data stored about you and your pets within the App
- Correction: Update or correct your information at any time
- Deletion: Delete your account and all associated data
- Export: Your data is accessible through the App interface
Account Deletion
To delete your account and all associated data:
- Contact us at support@pet-diary.app
- We will process your request within 30 days
- All your data will be permanently removed from our servers
Children's Privacy
PetDiary is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
Notifications
The App may send local notifications for:
- Appointment reminders
- Medication schedules
- Vaccination due dates
You can disable notifications at any time through your device settings.
Third-Party Services
The App uses the following third-party services:
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new Privacy Policy in the App
- Updating the "Last updated" date
We encourage you to review this Privacy Policy periodically.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. Firebase servers are located globally. By using the App, you consent to these transfers.
Contact Us
Consent
By using PetDiary, you consent to:
- The collection and use of your information as described in this Privacy Policy
- The storage of your data on Firebase servers
- Receiving notifications (if enabled)